I started inquiry on the 15th of July and placed an order on the 18th. Deposit was paid and the item ordered was delivered July 30th.
Rachel was quick to respond to my email inquiries as well as to give a call when the initial delivery schedule was not met. She did not just call to inform but also provided options to resolve a temporary delay. The delivery guys were very friendly and helpful as well and were on time.
Even if the communication was done mostly via email, the whole transaction was seamless and all my questions were quickly answered and were also on time.
I would definitely recommend this company to my friends and colleagues who are looking for furniture.